Privacy Policy

K Madison Media (“we,” “us,” or “our”) operates the website kmadison.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and mailing address when you fill out a contact form, subscribe to our newsletter, or engage our services.
• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and other diagnostic data collected automatically.
• Cookies and Tracking: We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and serve targeted advertising.
• Communication Data: Records of correspondence if you contact us, including email content, chat messages, and phone call recordings (where permitted by law).

2. How We Use Your Information

• To provide, operate, and maintain our services
• To respond to inquiries, comments, and support requests
• To send marketing and promotional communications (with your consent)
• To send appointment reminders and service updates via SMS/text and email
• To improve our website, services, and customer experience
• To analyze usage patterns and optimize marketing campaigns
• To comply with legal obligations and enforce our terms
• To detect and prevent fraud or other harmful activities

3. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, email delivery, analytics, CRM, advertising, and payment processing.
• Advertising Partners: Google, Meta (Facebook/Instagram), and other advertising platforms for retargeting and campaign optimization.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. SMS / Text Message Data Practices

We collect phone numbers to send appointment reminders, marketing messages, and service updates via SMS/text. By providing your phone number and opting in, you consent to receive text messages from K Madison Media.

• Message frequency varies based on your engagement and service needs.
• Message and data rates may apply depending on your carrier plan.
• Reply STOP to opt out of SMS messages at any time.
• Reply HELP for assistance or contact us at support@kmadison.com.
• We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
• SMS consent is not a condition of purchase. You may use our services without opting in to SMS.

6. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@kmadison.com or call (201) 588-4570. We will respond within 45 days.

7. Children's Privacy (COPPA)

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@kmadison.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: